User Research

Comprehensive user research services for Web3 and blockchain applications, helping projects understand their users and build better products.

Service Overview

Linum Labs provides professional user research services tailored specifically for Web3 projects, combining traditional UX research methodologies with deep understanding of blockchain technology and decentralized application users. Our research approach helps teams validate assumptions, identify pain points, and make data-driven design decisions.

What's Included

• User Persona Creation: Develop detailed user personas representing your target audience segments, based on actual user data and behavioral patterns
• Usability Testing: Conduct structured usability testing sessions to identify friction points and validate design decisions
• User Journey Mapping: Map complete user journeys to understand touchpoints, pain points, and opportunities for improvement
• A/B Testing: Design and execute controlled experiments to validate design hypotheses and optimize user flows
• Accessibility Audits: Evaluate products against accessibility standards to ensure inclusive design
• User Interviews & Research: Conduct qualitative research including interviews, surveys, and ethnographic studies to understand user needs

Why Choose Linum Labs

With 8+ years building Web3 applications and expertise working with projects managing over $7 billion in total value locked, Linum Labs brings deep understanding of blockchain users' unique needs and behaviors. Our team includes veterans from Google, Consensys, ShapeShift, and the Ethereum Foundation, combining enterprise-grade research practices with Web3-native insights. We've helped prominent projects like Ether.fi, Sygnum, and DAOmeter optimize their user experiences through rigorous research methodologies.