Cookie Policy
Last updated: December 13, 2024
What Are Cookies?
Cookies are small text files that websites place on your device to store information about your preferences and activity. They help websites remember your settings, keep you logged in, and provide analytics about how the site is used.
Web3Connect uses cookies and similar technologies (like local storage) to provide, secure, and improve our platform.
Our Cookie Consent Banner
When you first visit Web3Connect, you'll see a cookie consent banner that lets you choose which types of cookies to accept. You can:
- Accept All: Enable all cookie categories
- Reject All: Enable only necessary cookies
- Customize: Choose specific categories
You can change your preferences at any time by clicking the cookie icon in the website footer.
Cookie Categories
1. Necessary Cookies
Always Active - Cannot be disabled
These cookies are essential for the website to function. They enable core features like:
- User authentication and login sessions
- Security features (CSRF protection)
- Load balancing and performance optimization
- Remembering your cookie preferences
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| session_token | Web3Connect | Authentication | Session |
| csrf_token | Web3Connect | Security | Session |
| __cflb | Cloudflare | Load balancing | Session |
| __cf_bm | Cloudflare | Bot detection | 30 minutes |
| cookiehub | CookieHub | Consent preferences | 1 year |
Legal Basis: Legitimate interest - these cookies are strictly necessary for the website to function.
2. Preference Cookies
Require Consent
These cookies remember your settings and choices to personalize your experience:
- Language preferences
- Display settings (theme, layout)
- Recently viewed items
- Search preferences
3. Analytics Cookies
Require Consent
These cookies help us understand how you use our website so we can improve it:
- Pages visited and time spent
- Features used and buttons clicked
- Errors encountered
- Session recordings (to understand user journeys)
Do Not Track: We respect Do Not Track browser settings. If enabled, analytics cookies will not be set regardless of your consent preferences.
Data Location: All PostHog analytics data is stored in the European Union (Frankfurt, Germany).
4. Marketing Cookies
Require Consent
These cookies are used to track the effectiveness of our email campaigns and deliver relevant content:
- Email campaign tracking
- Behavioral targeting for email content
- Conversion tracking
Note: Transactional emails (account confirmations, password resets) do not require marketing consent and are sent based on our contract with you.
Managing Your Cookie Preferences
On Web3Connect
Cookie Consent Banner: When you first visit, you can set your preferences. Click "Customize" to select specific categories.
Cookie Settings: Click the cookie icon in the website footer at any time to update your preferences.
In Your Browser
Most browsers allow you to:
- View cookies stored by websites
- Delete specific cookies or all cookies
- Block all cookies or cookies from specific sites
- Set preferences for first-party vs. third-party cookies
Note: Blocking all cookies may affect website functionality. Necessary cookies are required for login and basic features.
Third-Party Cookies
Some of our service providers may set their own cookies. Here's how each is used:
PostHog
Purpose: Analytics (with consent)
Data Location: EU (Frankfurt)
Privacy Policy: posthog.com/privacy
Consent Requirements by Region
European Economic Area (EEA)
Under GDPR and the ePrivacy Directive:
- Prior consent required for non-essential cookies
- You can withdraw consent at any time
- "Reject All" option is equally prominent as "Accept All"
California (USA)
Under CCPA:
- We disclose cookie usage in our Privacy Policy
- You have the right to know about data collection
- We do not "sell" personal information via cookies
Australia
Under the Privacy Act:
- We provide clear information about cookies
- Your consent is respected
- You can opt out at any time
Changes to This Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New regulatory requirements
- Updates from our service providers
Material changes will be announced via our cookie consent banner.
Contact Us
Questions about cookies: [email protected]
Cookie preference issues: [email protected]
Mailing Address:
Web3Connect Pty Ltd
110 Mill Point Road
Toorloo Arm, VIC 3909
Australia