Terms of Service
Last Updated: December 13, 2025
Effective Date: December 13, 2025
1. Acceptance of Terms
Welcome to Web3Connect. These Terms of Service ("Terms") constitute a legally binding agreement between you and Web3Connect Pty Ltd ("Web3Connect", "we", "us", or "our").
By accessing or using our website at web3connect.com and related services (collectively, the "Platform"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.
Legal Entity:
- Name: Web3Connect Pty Ltd
- ABN: 92 689 696 295
- ACN: 689 696 295
- Registered Address: 110 Mill Point Road, Toorloo Arm, VIC 3909, Australia
2. Eligibility
2.1 Age Requirement
You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you are at least 18 years old.
2.2 Business Use
The Platform is designed for business-to-business (B2B) use. By using the Platform, you represent that you are using it for business purposes and not as an individual consumer.
2.3 Authority to Bind
If you are using the Platform on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms refer to both you individually and that entity.
2.4 Sanctions Certification
IMPORTANT:
By using the Platform, you certify that:
(a) You are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive economic sanctions imposed by the United States, European Union, United Kingdom, or Australia, including but not limited to:
- Belarus
- Cuba
- Iran
- North Korea
- Myanmar
- Russia
- Syria
- Venezuela
- Zimbabwe
(b) You are not listed on any sanctions list maintained by the U.S. Office of Foreign Assets Control (OFAC), the European Union, the United Kingdom, or Australia.
(c) You will not use the Platform to conduct transactions with or for the benefit of any sanctioned country, entity, or individual.
We reserve the right to block access from sanctioned jurisdictions and to terminate accounts that violate this certification.
3. Account Registration
3.1 Creating an Account
To access certain features of the Platform, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your login credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Partner Accounts
If you register as a Partner (service provider), you additionally agree to:
- Verify your organization's information through our verification process
- Provide accurate information about your services and offerings
- Maintain current pricing and availability information
- Respond to user inquiries in a timely manner
- Comply with our Partner Terms and Community Guidelines
3.3 Account Termination
You may close your account at any time by contacting us at [email protected]. We may suspend or terminate your account if you:
- Violate these Terms or any other Web3Connect policies
- Engage in fraudulent or illegal activity
- Fail to maintain accurate account information
- Are located in or access the Platform from a sanctioned jurisdiction
4. User Content
4.1 Definition of User Content
"User Content" means any content you submit, post, or transmit through the Platform, including:
- Reviews and ratings
- Comments and responses
- Profile information and descriptions
- Logos, images, and other media
- Messages and communications
4.2 License Grant
By submitting User Content, you grant Web3Connect a:
Perpetual, worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from your User Content for the purpose of operating, promoting, and improving the Platform.
This license:
- Continues after you delete your account (for content already published)
- Allows us to display your reviews on the Platform and in marketing materials
- Permits syndication to partners and aggregators
- Enables search engine indexing
4.3 Ownership
You retain ownership of your User Content. This license does not transfer ownership to us. You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not infringe any third party's intellectual property or other rights
- Your User Content complies with all applicable laws
4.4 Content Removal
While you retain ownership, we may remove or disable access to User Content that:
- Violates these Terms or our Community Guidelines
- Infringes intellectual property rights
- Is illegal, harmful, or objectionable
- Is the subject of a valid legal request
5. Reviews and Ratings
5.1 Review Guidelines
All reviews must comply with our Review Guidelines. Key requirements include:
- Reviews must be based on genuine, first-hand experience
- Reviews must be honest and not misleading
- Incentivized reviews must be disclosed
- Conflicts of interest must be disclosed
5.2 Incentive Disclosure
If you received any incentive, compensation, discount, or benefit in connection with writing a review, you must disclose this at the time of submission. We will display an appropriate disclosure badge on your published review.
Note: Reviews where the incentive was conditional on providing a positive review are prohibited and will be rejected.
5.3 Review Verification
We verify reviews through various methods including:
- Email verification
- LinkedIn profile verification
- Employment verification
- Project verification
Verified reviews are labeled accordingly. We reserve the right to reject or remove unverifiable reviews.
5.4 Review Moderation
All reviews are subject to moderation before publication. We reserve the right to:
- Approve, reject, or request modifications to reviews
- Remove reviews that violate our guidelines
- Edit reviews for clarity or formatting (without changing meaning)
- Display aggregate ratings and statistics
6. Prohibited Conduct
You agree not to:
6.1 Fraudulent Activity
- Submit fake, purchased, or incentivized-positive reviews
- Create multiple accounts to manipulate ratings
- Impersonate another person or organization
- Misrepresent your affiliation with any entity
6.2 Harmful Behavior
- Harass, threaten, or abuse other users
- Post defamatory, obscene, or offensive content
- Interfere with the Platform's operation
- Attempt to gain unauthorized access to our systems
6.3 Intellectual Property Violations
- Infringe copyrights, trademarks, or other intellectual property
- Scrape, copy, or redistribute Platform content without permission
- Use Platform data for competing services
- Reverse engineer or decompile our software
6.4 Automated Access
- Use bots, scrapers, or automated tools to access the Platform
- Extract data for use in training AI or machine learning models without permission
- Attempt to bypass rate limits or security measures
- Interfere with other users' access to the Platform
7. Intellectual Property
7.1 Platform Ownership
The Platform and its original content, features, and functionality are owned by Web3Connect and are protected by copyright, trademark, and other intellectual property laws.
Our intellectual property includes:
- The Web3Connect name, logo, and branding
- Website design and user interface
- Quality scores, algorithms, and methodologies
- Aggregated data, statistics, and analytics
- Documentation and written content
7.2 Trademarks
"Web3Connect" and related names, logos, and marks are trademarks of Web3Connect Pty Ltd. You may not use our trademarks without prior written permission.
7.3 Third-Party Intellectual Property
The Platform may display trademarks, logos, and content belonging to third parties (such as Partner logos). These remain the property of their respective owners.
We use Moz Domain Authority as part of our quality scoring. "Domain Authority" is a trademark of Moz, Inc. Web3Connect is not affiliated with or endorsed by Moz.
8. Third-Party Content and Links
8.1 Third-Party Content
The Platform displays information provided by Partners and other third parties. We do not guarantee the accuracy, completeness, or reliability of this content.
You acknowledge that:
- Reviews represent individual opinions, not Web3Connect's endorsement
- Partner information is provided by Partners and may not be current
- Quality scores are based on available data and methodology, which may have limitations
8.2 External Links
The Platform may contain links to third-party websites. We are not responsible for the content or practices of these websites. Accessing third-party links is at your own risk.
9. Subscription Services
9.1 Paid Features
We offer paid subscription services including:
- Web3 Pro: Enhanced Partner features
- Visibility Boost: Increased exposure on the Platform
9.2 Billing
Subscription fees are billed through our payment processor, Stripe. By subscribing, you agree to:
- Pay all fees associated with your subscription
- Maintain valid payment information
- Authorize recurring charges according to your billing cycle
- Review and accept Stripe's Terms of Service
9.3 Cancellation
You may cancel your subscription at any time through your account dashboard. Upon cancellation:
- You retain access until the end of your current billing period
- No refunds are provided for partial periods
- You may resubscribe at any time
9.4 Price Changes
We may change subscription prices with at least 30 days' notice. Continued use after a price change constitutes acceptance of the new price.
10. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
- IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
- WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY CONTENT
- WARRANTIES THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS
WE DO NOT WARRANT OR GUARANTEE:
- The quality, suitability, or performance of any Partner
- The accuracy or completeness of reviews
- The effectiveness of our quality scoring methodology
- That any specific results will be achieved by using the Platform
YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK.
11. Limitation of Liability
11.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEB3CONNECT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM
- DAMAGES ARISING FROM ANY CONTENT OBTAINED FROM THE PLATFORM
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT
- DAMAGES EXCEEDING THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR (B) AUD $100
11.2 Exceptions
The limitations in this section do not apply to:
- Liability that cannot be limited by law
- Liability for fraud or willful misconduct
- Liability for personal injury caused by our negligence
11.3 Australian Consumer Law
If you are a consumer under the Australian Consumer Law, you may have rights and remedies that cannot be excluded or limited. Nothing in these Terms excludes, restricts, or modifies any such rights.
12. Indemnification
You agree to indemnify, defend, and hold harmless Web3Connect and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
- Your use of the Platform
- Your User Content
- Your violation of these Terms
- Your violation of any third party's rights
- Your violation of any applicable law
- Any false representation made by you
We reserve the right to assume exclusive defense of any matter subject to indemnification. You agree to cooperate with our defense of any such claims.
13. Dispute Resolution
13.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at [email protected] to attempt informal resolution of any dispute. We will work in good faith to resolve disputes within 30 days.
13.2 Governing Law
These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.
13.3 Jurisdiction
Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
13.4 Waiver of Class Actions
To the maximum extent permitted by law, you waive any right to bring disputes as a class action or participate in a class action against Web3Connect.
14. Modifications to Terms
We may modify these Terms at any time by posting the updated Terms on the Platform. Material changes will be notified via:
- Email to your registered email address
- Prominent notice on the Platform
- In-app notification
Continued use of the Platform after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Platform.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Web3Connect regarding the Platform.
15.2 Severability
If any provision of these Terms is found invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
15.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, pandemic, strikes, or government actions.
15.6 Relationship
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Web3Connect.
16. Contact Information
For questions about these Terms:
Email: [email protected]
Mail:
Web3Connect Pty Ltd
Legal Department
110 Mill Point Road
Toorloo Arm, VIC 3909
Australia