Community Guidelines
Last updated: December 13, 2024
Our Community
Web3Connect brings together Web3 founders, service providers, and industry professionals to build a trusted ecosystem. These guidelines help ensure our community remains valuable, respectful, and productive for everyone.
By using Web3Connect, you agree to follow these guidelines and help us maintain a professional environment.
1. Core Principles
1.1 Professionalism
We are a B2B platform. All interactions should reflect business professionalism:
- Use appropriate business language
- Engage constructively, even in disagreement
- Respect different perspectives and experiences
- Focus on services and outcomes, not personal attributes
1.2 Honesty and Authenticity
Trust is the foundation of our platform:
- Be truthful in all representations
- Only claim experiences you've actually had
- Disclose relevant relationships and conflicts of interest
- Don't impersonate others or misrepresent your identity
1.3 Respect
Treat all community members with respect:
- Listen to and consider others' viewpoints
- Provide constructive criticism, not personal attacks
- Recognize that reasonable people can disagree
- Value diversity of thought, background, and experience
2. Prohibited Conduct
2.1 Harassment and Abuse
The following are strictly prohibited:
- Personal attacks: Insulting, demeaning, or attacking individuals
- Harassment: Repeated unwanted contact or intimidation
- Threats: Threatening harm, violence, or legal action to silence criticism
- Doxxing: Sharing private information about individuals without consent
- Stalking: Following or monitoring someone across the platform
2.2 Discrimination
We do not tolerate discrimination based on:
- Race, ethnicity, or national origin
- Religion or belief
- Gender, gender identity, or expression
- Sexual orientation
- Age
- Disability
- Veteran status
2.3 Fraud and Deception
Fraudulent activity is prohibited:
- Fake reviews: Reviews not based on genuine experience
- Review manipulation: Organizing campaigns to inflate or deflate ratings
- Impersonation: Pretending to be another person or organization
- False claims: Making untrue statements about services or credentials
- Astroturfing: Coordinated inauthentic behavior to appear organic
2.4 Spam and Self-Promotion
Keep contributions valuable:
- Spam: Repetitive, irrelevant, or promotional content
- Excessive self-promotion: Using reviews or comments primarily for advertising
- Link spam: Posting irrelevant links for traffic or SEO
- Automation abuse: Using bots or scripts for unauthorized purposes
2.5 Illegal Activity
Do not use Web3Connect for:
- Promoting or facilitating illegal activities
- Money laundering or financial crimes
- Sanctions evasion
- Intellectual property infringement
- Content that violates applicable laws
3. Content Standards
3.1 Appropriate Content
All content should be:
- Relevant to the Web3 industry and B2B services
- Helpful to the community
- Factual and supportable
- Professional in tone
3.2 Inappropriate Content
The following content is prohibited:
- Sexually explicit or adult content
- Violent or graphic content
- Content promoting self-harm or dangerous activities
- Hate speech or extremist content
- Content harmful to minors
- Malware or malicious code
3.3 Intellectual Property
Respect intellectual property rights:
- Only share content you have the right to share
- Provide attribution when appropriate
- Don't copy substantial portions of others' work
- Report suspected IP violations
4. Partner Conduct
4.1 Partner Obligations
Registered Partners must:
- Provide accurate information about their services
- Respond to inquiries in a timely manner
- Maintain current contact and service information
- Comply with all applicable laws and regulations
- Not engage in unfair competitive practices
4.2 Prohibited Partner Practices
Partners may NOT:
- Solicit reviews with conditional incentives (positive review required)
- Threaten or retaliate against negative reviewers
- Post fake reviews of themselves or competitors
- Misrepresent their services, experience, or credentials
- Engage in anti-competitive behavior
4.3 Responding to Reviews
When responding to reviews, Partners should:
- Remain professional and constructive
- Address specific concerns raised
- Avoid defensive or hostile language
- Take disputes offline when appropriate
- Never threaten legal action to silence criticism
5. Enforcement
5.1 Enforcement Actions
Depending on severity, violations may result in:
| Level | Action | Typical Use |
|---|---|---|
| Notice | Warning with guidance | First-time minor violations |
| Content Removal | Specific content removed | Policy-violating content |
| Temporary Restriction | Limited access for set period | Repeated minor violations |
| Account Suspension | Full access suspended | Serious violations |
| Permanent Ban | Account terminated | Severe or repeated violations |
5.2 Appeals
You may appeal enforcement decisions:
- Email [email protected] within 30 days
- Include your account details and the action in question
- Explain why you believe the decision was incorrect
- Provide any relevant evidence
Appeals are reviewed by a different team member. The appeal decision is final.
6. Reporting Violations
6.1 How to Report
If you see content or behavior that violates these guidelines:
- On reviews: Use the "Report" button on the review
- On profiles: Use the "Report" link on the profile page
- By email: Contact [email protected]
- For urgent matters: Contact [email protected]
6.2 Report Handling
We aim to:
- Acknowledge reports within 24 hours
- Complete initial review within 5 business days
- Take action on confirmed violations
- Notify reporters of outcomes (where appropriate)
6.3 Confidentiality
Reporter identities are kept confidential unless:
- Required by law
- Necessary for legal proceedings
- You give permission to share
7. Safety and Security
7.1 Account Security
Protect your account:
- Use strong, unique passwords
- Enable two-factor authentication when available
- Don't share your login credentials
- Log out of shared devices
7.2 Scam Awareness
Be alert to potential scams:
- We will never ask for your password
- Be cautious of unsolicited offers
- Verify Partner identities before payments
- Report suspicious activity
7.3 Emergency Contacts
If you observe:
- Immediate threats to safety: Contact local authorities
- Illegal activity: Report to authorities and to us
- Security vulnerabilities: Email [email protected]
8. Changes to Guidelines
We may update these guidelines as our community evolves. Changes will be:
- Posted on this page with updated date
- Announced to registered users via email (for material changes)
- Effective 30 days after posting (unless urgent)
Continued use of Web3Connect after changes constitutes acceptance.
Contact
General Community Questions: [email protected]
Report Violations: [email protected]
Appeals: [email protected]
Legal Matters: [email protected]