Unchained provides institutional-grade Bitcoin custody through collaborative multisig vault technology, serving individual investors, businesses, retirement accounts, and institutional clients. Using 2-of-3 multisig architecture, clients maintain control of two keys while Unchained secures a backup key, creating a custody model that eliminates single points of failure and prevents rehypothecation.
Custody Architecture
- Collaborative Custody Model: Clients control two of three keys required to move Bitcoin, with Unchained holding one backup key for recovery purposes
- Cold Storage Security: Bitcoin stored offline in cold storage, protecting against hacks and exchange failures
- Key Recovery Services: Professional assistance to recover Bitcoin access if one key is lost or stolen
- No Rehypothecation: Bitcoin cannot be lent, used, or moved by Unchained without client participation
- On-Chain Transparency: Clients can verify their Bitcoin holdings on the blockchain at any time
- Fault Tolerance: Multisig redundancy protects against small mistakes and security failures
Institutional Capabilities
Business & Corporate Vaults
- Distributed key management across team members for corporate treasuries
- Governance-aligned custody structures for companies, charities, and trusts
- Multi-user access with team collaboration tools
- Protection from exchange failures while maintaining corporate control
- Integration with commercial loan products using business Bitcoin as collateral
Qualified Retirement Accounts
- Tax-advantaged Bitcoin IRAs with true self-custody (Traditional, Roth, SEP, Inherited)
- Partnership with Fortis Bank as qualified IRA custodian for regulatory compliance
- Same collaborative multisig security as standard vaults
- Trading capability within IRA accounts with tax advantages
- Structured to avoid checkbook IRA tax issues
Security & Compliance
- Video verification required for secure cosignatures when accessing with single key
- Hardware wallet integration with professional setup guidance
- Smoother key replacement process maintaining transaction history
- 24/7 support for vault clients
- SOC-compliant operations with institutional security standards
Onboarding & Support
- Concierge Onboarding: Professional 1-on-1 guided setup ($895 optional)
- Hardware wallet configuration assistance
- Inheritance planning documentation and heir support
- Business-specific onboarding for corporate entities
- IRA setup with rollover and contribution support
Pricing
- Individual Vaults: $250 annual flat fee (not percentage-based)
- Bitcoin IRA: $250 annual fee per IRA account
- Business Vaults: Specialized pricing for enterprise clients
- Hardware Wallets: $75 each, two required (can use your own)
- 24/7 Support: Included for all vault clients
- 5.0 Google Reviews Rating: Exceptional customer service across custody solutions