Unchained

Unchained is the leading provider of Bitcoin financial services, founded in 2016 and headquartered in Austin, Texas. The company specializes in collaborative custody solutions that allow individuals and businesses to maintain control of their Bitcoin through multisig vault technology while accessing a comprehensive suite of financial services.

Core Products/Services

Unchained offers an integrated platform of Bitcoin-focused financial services including multisig vaults for secure cold storage, a trading desk for buying and selling Bitcoin directly to cold storage, Bitcoin-backed commercial loans (minimum $150,000), Bitcoin IRAs (Traditional and Roth) with self-custody, inheritance planning services, business vault solutions, and the premium Unchained Signature service for high-net-worth clients. The company serves over 10 billion dollars in secured Bitcoin assets for thousands of individual and business clients.

Key Strengths

Unchained's core innovation is collaborative custody using 2-of-3 multisig technology, where clients hold two keys and Unchained holds one backup key. This eliminates single points of failure while preventing rehypothecation and custodial risk. The company is Bitcoin-only, focusing exclusively on the Bitcoin ecosystem rather than broader cryptocurrency services. Unchained has earned a 5.0 rating on Google Reviews and is known for exceptional customer support with direct human interaction. The platform offers seamless integration across services - clients can buy Bitcoin through the trading desk and have it settle directly into their cold storage vault, take loans against Bitcoin collateral while maintaining key control, and set up Bitcoin IRAs with self-custody capabilities.

Notable Clients/Projects

Unchained serves a diverse client base including individual Bitcoin holders, family offices, corporations with Bitcoin treasuries, miners, donor-advised funds, and retirement account holders. The company has processed Bitcoin IRA rollovers from traditional retirement accounts and provides specialized solutions for businesses including enterprises like Fold. Unchained has established partnerships with Fortis Bank for IRA custody services and has become a trusted name in the Bitcoin-only financial services space since 2016.

Why Choose Unchained

Unchained offers the unique combination of institutional-grade security through multisig collaborative custody while allowing clients to maintain control of their private keys - embodying the Bitcoin principle of "not your keys, not your coins." The company provides comprehensive Concierge Onboarding to guide clients through vault setup, offers 24/7 support with industry-leading customer service, and delivers transparent flat-fee pricing rather than percentage-based fees that grow with account value. Unchained's bitcoin-only focus ensures deep expertise in Bitcoin custody and security best practices, and their vertically integrated platform allows clients to manage custody, trading, lending, retirement accounts, and inheritance planning all in one place with consistent security standards.