Telegram CRM & Sales Automation Platform

Entergram is a comprehensive Web3 CRM platform designed specifically for automating B2B sales processes and managing Telegram communications at scale. The platform serves as a unified sales engagement hub for Web3 teams, blockchain projects, and crypto companies who need to generate qualified leads, manage sales pipelines, and execute outreach campaigns through Telegram.

Core Sales Automation Capabilities

Pipeline Management & Lead Tracking - Build structured sales pipelines by organizing Telegram conversations with custom labels, tags, and fields. Track deal stages, sizes, and next steps with custom field types including text, multi-select, file attachments, and date fields. Chat reminders via Telegram bot ensure follow-ups never slip. Filter conversations by any combination of labels, custom field values, date ranges, and message activity.

Contact Intelligence & Lead Databases - Comprehensive contact database with network mapping showing how contacts connect through common Telegram groups. Track group ownership to identify decision-makers, visualize relationship hierarchies, and map stakeholder affiliations. Essential for Web3 BD teams qualifying leads based on group affiliations, identifying warm introductions through mutual connections, and understanding competitive landscape through group memberships.

Cold Outreach Automation - Send personalized bulk messages to up to 200 Telegram contacts simultaneously through broadcast messaging. Features include reusable message templates, rich media attachments (images, documents, video), full Markdown formatting, message preview, and dynamic field personalization. Smart filtering enables precision targeting by labels, folders, or last message sender. Designed following Telegram's best practices to minimize spam detection risk.

Multi-Account Sales Operations - Connect up to 5 Telegram accounts to a single workspace and manage all sales conversations from a unified dashboard. Real-time synchronization shows who sent the last message, unread counts, and active conversation status. Smart filters surface chats requiring attention, with saved filter configurations shareable across teams.

Sales Analytics & Team Performance - Track message volume, response ratios, average response times, and first response times. Interactive heatmaps visualize peak activity hours and engagement patterns. Employee performance comparison enables managers to identify coaching opportunities by comparing response times and message handling across team members. Dashboard shows active conversations count, new conversations initiated, conversation resolution rates, and backlog of pending responses.

Sales Engagement Interface - Productivity-focused Smart Chat Window enables direct communication with Telegram contacts from within the CRM without context switching. View CRM data alongside conversations including contact labels, custom field values, pipeline stage, and previous interaction history. Quick actions allow applying labels, updating custom fields, creating tickets, setting reminders, and adding internal notes without leaving chat.

Team Collaboration Features

Shared workspaces enable true team collaboration on Telegram sales operations:

• Connect multiple team member accounts to shared workspace
• Assign specific chats to sales team members for accountability
• Leave internal comments on conversations (invisible to contacts)
• Custom column types (multi-select, text, files, dates) for structured deal data
• Export complete CRM data to CSV/Excel for forecasting and reporting

Target Users

• Web3 project sales teams managing prospect conversations and deal pipelines
• Crypto exchanges and blockchain companies handling B2B sales outreach
• Marketing agencies running Telegram campaigns for Web3 clients
• Partnership development teams coordinating with stakeholders via Telegram
• Sales teams using Telegram for lead generation and account-based selling

Security & Compliance

• GDPR compliant data handling
• AES-256-GCM encryption for session storage
• Encrypted vault technology for Telegram credentials
• Messages remain end-to-end encrypted (Entergram cannot read messages)
• Secure analytics via trusted proxy (included in Pro plan)

Pricing Model

SaaS subscription with three tiers:

• Basic (€29/month): Core CRM features, up to 5 accounts
• Pro (€39/month): Adds advanced analytics, employee performance comparison, secure proxy
• Enterprise (€49/month): Adds public API, native ticketing, third-party integrations

3-day free trial available. Additional accounts: €5/month each beyond 5.

Platform Performance

• 99.9% uptime
• 100+ active users
• 10,000+ chats managed
• 200% productivity improvement reported by users
• 24/7 customer support