Web3 CRM Platform

Product Overview

MetaCRM provides a Web3-native CRM platform bridging smart contracts with customer relationship management. The platform offers cross-chain profiles, on-chain analytics, and wallet-triggered automation.

Core Features

User Acquisition

Footprints Module: Wallet-based user segmentation.

Acquisition Tracking: User journey mapping.

Wallet Analysis: On-chain behavior insights.

Customer Data Platform

Cross-Chain Profiles: Multi-blockchain identity.

Data Sync: Web2 and Web3 data unification.

Unified View: Complete customer picture.

Community Management

Support Ticketing: Customer support system.

Discord Integration: Community platform connection.

Engagement Tools: User interaction features.

Analytics & Automation

On-Chain Tracking: Blockchain activity analysis.

Cross-Protocol: Multi-protocol activity view.

Smart Notifications: Wallet-triggered alerts.

Web Widget: In-app dApp support.

Platform Scale

$B+ TVL: Ecosystem partner value.

Millions Users: Web2/Web3 data synced.

Millions Wallets: On-chain reach.

Ideal Use Cases

• DeFi protocols managing users
• NFT platforms tracking collectors
• dApps providing customer support
• Web3 projects unifying user data

Platform Differentiators

Web3-Native: Purpose-built for blockchain.

Cross-Chain: Multi-blockchain support.

AI-Driven: Intelligent automation.

Ecosystem Scale: $B+ TVL partners.